Citrus catches every enquiry, follows up consultations professionally, books top-up appointments at the right interval, and grows your reputation — so your treatment rooms stay full without your team burning out on admin.
Every aesthetic clinic we audit loses clients in the same three places. Not because of the clinical work — because the spaces between enquiry, consultation, and top-up aren't systemised.
Aesthetic clients enquire via Instagram, WhatsApp, web chat, and the phone — usually in the evenings when they're scrolling. By the time someone replies, they've already booked a consultation with the clinic that responded within an hour.
The consultation went well. They said they'd think it over. Without a structured follow-up sequence, most clinics never contact them again. Three weeks later they book with the clinic that sent a polite, considered follow-up message.
Botox lasts 3-4 months, filler 6-12, laser packages have intervals. Without reminders, clients drift. They mean to rebook but life gets busy — and the next time they search Instagram, a different clinic catches their eye.
We'll audit your enquiry response times, your consultation follow-up, and your top-up reminder system — and show you exactly what they're costing. Straight talk only.
Book Free Audit →Citrus is a done-for-you growth system built for UK aesthetic clinics. We install it, run it, and refine it — so your team stays focused on clinical work while we handle the enquiry-to-booking and follow-up side.
Instagram DMs, WhatsApp, web chat, missed calls — all in one inbox. Instant response within 60 seconds. Every evening scroll, every weekend message, every late-night question gets answered before they check the next clinic.
Professional, polite, non-pushy follow-up sequences for every consultation that doesn't book on the day. Aftercare reminders. Treatment plan nurture. The "let me think about it" client gets a genuine, considered message — not silence.
Every treatment is tagged to a re-treatment window. Botox at 12 weeks, filler at 6 months, laser at the right interval. Gentle, well-timed reminders keep your existing clients with you instead of drifting to whichever clinic next catches their Instagram feed.
Citrus runs on enterprise-grade software that would take weeks to set up and months to master on your own. We handle the build, run it for you, and keep it working — so all you do is enjoy the results.
SMS, email, web chat, Facebook, Instagram, Google, and WhatsApp — every message in one place.
Every customer, lead, and job tracked automatically — no spreadsheets, no sticky notes.
See every enquiry move from first call to paid invoice at a glance.
Customers book themselves 24/7 around your availability — no back-and-forth texts.
Send branded quotes and invoices from your phone in under two minutes.
Take card payments, deposits on big jobs, and recurring billing — straight to your account.
Email and text sequences that nurture every lead until they book — even while you sleep.
Auto-collect Google, Trustpilot, and industry reviews after every customer — without lifting a finger.
Email and SMS broadcasts to your whole customer list with a few taps.
Smart chatbots, auto-replies, and AI-powered customer support trained on your business.
Real-time numbers on leads, jobs, revenue, and reviews — no more guessing.
Run your entire business from your phone — reply to customers, send quotes, see your dashboard.
Pick the plan that fits your business — from one-man band to multi-van operation. All plans are rolling monthly with no long-term contracts.
// ALL PLANS LIVE IN 10 DAYS · 30-DAY ROLLING · NO LONG-TERM CONTRACT
Bolt on extras to any plan. Pay only for what you use, cancel anytime.
Most clinics recoup their first 60 days of Citrus fees from recovered consultations alone. Let's work out what yours could pull back.
Book Free Audit →No long onboarding. No marathon meetings. We get it live fast so you see the results.
30-minute call. We map where you're losing clients and which plan fits. No pitch, no pressure.
We build everything, integrate your phone, calendar, and contacts. You approve before anything goes live.
Within 10 days, every missed call, web enquiry, and quote follow-up is being handled automatically — under your brand.
Monthly reporting, optimisation, and strategy. We refine as the data comes in. You stay on the tools.
Choose any open time below. Instant confirmation, calendar invite, and call link sent straight to your phone.