Citrus catches every call, sends vaccination and check-up reminders automatically, follows up after every visit, and keeps your pet families coming back — so your appointment book stays full without your team burning out on admin.
Every vet practice we audit loses pet families in the same three places. Not because of bad medicine — because the cycle between visits isn't systemised, and the moments between care drift unnoticed.
Your reception team is checking in clients, sorting prescriptions, dealing with anxious owners in the waiting room. The phone rings and goes to voicemail — but most callers don't leave one. They ring the next clinic on Google, especially in worried-owner moments when their dog is off food.
Hundreds of dogs and cats are due for boosters this month. Some are due dental cleaning. Some need their preventive parasite treatment renewed. Without a reminder system, most owners simply forget — and the practice that next pops up in their feed gets the appointment.
Pet owners are deeply loyal — when they find a vet they trust, they tell everyone. But most never write a Google review unless asked. Your competitors with weaker bedside manner but stronger systems sit higher on Google Maps. New families pick them by default.
We'll audit your missed calls, your vaccination reminder system, and your client recall — and show you the exact cost of doing nothing. Straight talk only.
Book Free Audit →Citrus is a done-for-you growth system built for UK veterinary practices. We install it, run it, and refine it — so your clinical team stays focused on the pets while we handle the client communication and recall side.
Missed calls get an instant text-back within 60 seconds. 24/7 web chat for after-hours questions from worried owners. Every Facebook, Instagram, and Google message in one inbox — no anxious owner left without a reply.
Every pet tagged to vaccination dates, dental cleaning intervals, parasite treatment renewals, and age-appropriate check-ups. Warm, well-timed reminders keep your existing families with you — and let them know you remember their pet by name.
Automatic Google review requests after every visit. Video testimonial collection from owners who love your team. Your stars, your local ranking, and your online presence grow on autopilot — without anyone chasing reviews.
Citrus runs on enterprise-grade software that would take weeks to set up and months to master on your own. We handle the build, run it for you, and keep it working — so all you do is enjoy the results.
SMS, email, web chat, Facebook, Instagram, Google, and WhatsApp — every message in one place.
Every customer, lead, and job tracked automatically — no spreadsheets, no sticky notes.
See every enquiry move from first call to paid invoice at a glance.
Customers book themselves 24/7 around your availability — no back-and-forth texts.
Send branded quotes and invoices from your phone in under two minutes.
Take card payments, deposits on big jobs, and recurring billing — straight to your account.
Email and text sequences that nurture every lead until they book — even while you sleep.
Auto-collect Google, Trustpilot, and industry reviews after every customer — without lifting a finger.
Email and SMS broadcasts to your whole customer list with a few taps.
Smart chatbots, auto-replies, and AI-powered customer support trained on your business.
Real-time numbers on leads, jobs, revenue, and reviews — no more guessing.
Run your entire business from your phone — reply to customers, send quotes, see your dashboard.
Pick the plan that fits your business — from one-man band to multi-van operation. All plans are rolling monthly with no long-term contracts.
// ALL PLANS LIVE IN 10 DAYS · 30-DAY ROLLING · NO LONG-TERM CONTRACT
Bolt on extras to any plan. Pay only for what you use, cancel anytime.
Most vet practices recoup their first 60 days of Citrus fees from reactivated pet families alone. Let's work out what yours could bring back.
Book Free Audit →No long onboarding. No marathon meetings. We get it live fast so you see the results.
30-minute call. We map where you're losing pet families and which plan fits. No pitch, no pressure.
We build everything, integrate your phone, calendar, and contacts. You approve before anything goes live.
Within 10 days, every missed call, web enquiry, and quote follow-up is being handled automatically — under your brand.
Monthly reporting, optimisation, and strategy. We refine as the data comes in. You stay on the tools.
Choose any open time below. Instant confirmation, calendar invite, and call link sent straight to your phone.